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Servqual: Service quality assessment from the students expectations and perceptions in comparison with the students academic performance at the Hulu Selangor district secondary schools / Shamsida Mohd Nor and Osman Jusoh

SERVQUAL stands for Servis Quality which can be quantified from the difference or the gap between perceptions and expectations of customers. Expectations are the reference point customers have coming into service experience; perceptions reflect the service as actually received by the customers. The...

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Bibliografski detalji
Glavni autori:	Mohd Nor, Shamsida (Autor), Jusoh, Osman (Autor)
Format:	Knjiga
Izdano:	2004.
Teme:	Conference or Workshop Item PeerReviewed
Online pristup:	Link Metadata
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Slični predmeti

Attitude towards elderly among Health Science Students in UiTM Selangor/ Nurul Aida Jusoh and Ahmad Kamal Mohd Natar
od: Jusoh, Nurul Aida, i dr.
Izdano: (2019)

The management of waqf universities in Selangor, Malaysia / Mohd. Ali Muhamad Don and Muhamad Rahimi Osman
od: Muhamad Don, Mohd. Ali, i dr.
Izdano: (2020)

Interactive English vocabulary mobile games for UiTM pre-diploma students / Mohd Farid Jamaludin, Mohd Nizam Osman and Nor Arzami Othman
od: Jamaludin, Mohd Farid, i dr.
Izdano: (2018)

Factors influencing student achievement in DEP30013 communication system fundamentals / Azimah Jusoh @ Alias, Anis Salwani Abu Bakar and Nor Hamiza Ghazali
od: Jusoh @ Alias, Azimah, i dr.

Job performance among nurses at Mawar Renal Medical Centre / Mohd Ramlan Mohd Arshad, Nor Azilah Tumpang and Nur Izzati Osman
od: Mohd Arshad, Mohd Ramlan, i dr.
Izdano: (2016)

Factors that affect the participation of students towards recycling activity: case study at UiTM Kedah / Nurhazirah Mohd Tharimazi and Juhaiza Jusoh
od: Mohd Tharimazi, Nurhazirah, i dr.
Izdano: (2012)

Critical factors influencing bid mark-up decision in public street project: a review / Huzairi Zainul Azlan, Shamsida Saidan Khaderi and Anis Sazira Bakri
od: Zainul Azlan, Huzairi, i dr.
Izdano: (2024)

Imparting gestalt essence in identifying user preferences towards interior design / Nur Syatirah Othman, Mohd Nizam Osman and Nor Arzami Othman
od: Othman, Nur Syatirah, i dr.
Izdano: (2020)

The elements of culture values on malay traditional food wrapping : ketupat / Mhd Nor Osman, Norhasandi Mat and Mohd Khairul Azahari Abdul Rani
od: Mhd Nor, Osman, i dr.
Izdano: (2016)

Kesenian dan hiburan bermartabat tinggi: Satu gagasan / Rasid Muhamad and Mohd Kamal Azman Jusoh
od: Muhamad, Rasid, i dr.
Izdano: (2004)

Malaysian accounting standards overload? / Mohd Azhar Osman
od: Osman, Mohd Azhar
Izdano: (2002)

The concept of aurah: Islamic dressing code and personal grooming according to fiqh law / Zanirah Mustafa@Busu, Siti Fatimah Tasir and Nor Asmira Mat Jusoh
od: Mustafa@Busu, Zanirah, i dr.
Izdano: (2018)

Quality of education in UiTM Kedah: Bachelor of Administrative Science students' perspectives / Mohd Firdaus Yusoff and Mohd Firdaus Osman
od: Yusoff, Mohd Firdaus, i dr.
Izdano: (2010)

Heat stress and potential of heat strain among solid waste collectors in Hulu Selangor Local District / Siti Rohana Mohd Yatim ... [et al.]
od: Mohd Yatim, Siti Rohana, i dr.
Izdano: (2019)

Settlement of conflict, recognition and enforcement of international arbitral awards / Mohamad Sabri Yusoh and Mohd Kamal Azman Jusoh
od: Yusoh, Mohamad Sabri, i dr.
Izdano: (2009)

Instrument of glossary: the effects of its use in learning islamic thought and civilization at UiTM kelantan / Nor Asmira Mat Jusoh ...[et al.].
od: Mat Jusoh, Nor Asmira, i dr.
Izdano: (2018)

Participation motives in outdoor physical activities at Taman Rakyat Klang, Selangor / Siti Wafiqah Mohd Nor ... [et al.]
od: Mohd Nor, Siti Wafiqah, i dr.
Izdano: (2022)

A framework structure to enhance the implementation of private finance initiative (PFI) projects in Malaysia at pre-construction stage: a methodological development / Shamsida Saidan Khaderi, Abdul Rashid Abd Aziz and Ani Saifuza Abd Shukor.
od: Khaderi, Shamsida Saidan, i dr.
Izdano: (2018)

Labour productivity and international competitiveness / Mohd. Yusof Kasim and Zulkifly Osman
od: Kasim, Mohd. Yusof, i dr.
Izdano: (1992)

The usage of Foodpanda delivery apps among students: an exploratory study / Mohd Najmie Osman, Norhidayah Ali and Azyyati Anuar
od: Osman, Mohd Najmie, i dr.
Izdano: (2024)

Student centered learning: teaching strategies / Noraini Desa, Azimah Jusoh @ Alias & Anis Salwani Abu Bakar
od: Desa, Noraini, i dr.
Izdano: (2020)

Semai children in Cameron Highland and understanding the indigenous childrens rights in international law / Mohamad Sabri Yusof and Dr. Mohd Kamal Azman Jusoh
od: Yusof, Mohamad Sabri, i dr.
Izdano: (2015)

Kerangka Fiqh kepenggunaan masakini / Mohd Hapiz Mahaiyadin and Muhammad Rahimi Osman
od: Mahaiyadin, Mohd Hapiz, i dr.
Izdano: (2015)

Nilai kapitalistik di dalam sistem pemilikan tanah masyarakat Melayu di Semenanjung Malaysia / Mohd Hasrol Haffiz Aliasak, Hamzah Jusoh dan Mohd Yusof Hussain
od: Aliasak, Mohd Hasrol Haffiz, i dr.
Izdano: (2012)

Computational analysis of fluid flow past a bluff body at low reynolds number in different Apex Angle / M.Z.M. Jusoh, Nur Ain A.R and Muhammad Wafi Md Nor
od: Jusoh, M.Z.M, i dr.
Izdano: (2020)

Hubungan Al-Tijarah dan dunia akademik dari perspektif islam / Jahjaiton Arsad, Mohd Kamal Azman Jusoh and Saiful Johari Musahar
od: Arsad, Jahjaiton, i dr.
Izdano: (2007)

Basic principles and requirements of self compacting concrete / Mohd Syahrul Hisyam Mohd Sani and Ahmad Rasidi Osman
od: Mohd Sani, Mohd Syahrul Hisyam, i dr.
Izdano: (2005)

Visual Media Usage Teaching in the Special Education Integration Programme (SEIP) of Hearing Impairment in Hulu Selangor
od: abdul rahim razalli, i dr.
Izdano: (2017)

Memahami hak-hak pekerja menurut perspektif undang-undang konvensional dan syariah di Malaysia / Mohamad Sabri Yusof and Mohd Kamal Azman Jusoh
od: Yusof, Mohamad Sabri, i dr.
Izdano: (2015)

Survivability of Malaysian mosques during the COVID-19 pandemic: a systematic review / Nazmi Qayyum, Mohd Nizam Sahad and Wan Hishamudin Wan Jusoh
od: Qayyum, Nazmi, i dr.
Izdano: (2023)

Kajian empirikal konfucianism: Amalan dan aplikasi masyarakat Cina di Malaysia / Yaacob Yusoff, Mohd Kamal Azman Jusoh and Che Zaharah Abdullah
od: Yusoff, Yaacob, i dr.
Izdano: (2005)

Modelling of rotary kiln incinerator for the disposal of hazardous waste / Anas Mohd Rashid, Mohamed Syazwan Osman and Mohd Rashid Mohd Yusof
od: Mohd Rashid, Anas, i dr.
Izdano: (2020)

Pembentukan konsep destinasi mesra pelancong : konsep berorientasikan pelancong sebagai pengguna / Ahmad Nazrin Aris Anuar, Habibah Ahmad, Hamzah Jusoh and Mohd Yusof Hussain
od: Ahmad, Habibah, i dr.
Izdano: (2013)

Program Bicara Santai: cabaran, etika dan terokai dunia maya dengan al-Quran / Nadiah Mohamed and Norlis Osman
od: Mohamed, Nadiah, i dr.
Izdano: (2021)

E. coli contamination in hot springs at Hulu Selangor/ Muhamad Nur Fitri Abd Rahim... [et al.]
od: Abd Rahim, Muhamad Nur Fitri, i dr.
Izdano: (2019)

Evaluation of extraction solvent on antioxidant activity, total phenolic and total flavonoid content in elaeis guineensis / Wan Zuraida Wan Mohd Zain, Siti Nur Lisha Mohd Ghazali and Samsiah Jusoh
od: Wan Mohd Zain, Wan Zuraida, i dr.
Izdano: (2019)

Hubungan public service motivation (PSM) dengan komitmen kakitangan awam: kajian ke atas badan berkanun di negeri Kedah / Sharifuzah Osman and Nor Azizah Zainal Abidin
od: Osman, Sharifuzah, i dr.
Izdano: (2010)

Volume of hill estimation for engineering earth work / Nordianah Jusoh ... [et al.]
od: Jusoh, Nordianah, i dr.
Izdano: (2017)

Aggressive tax avoidance determinant factors of cg rankings 100 public companies by Indonesian institute for corporate directorship / Ani Kusbandiyah, Norlia Mat Norwani and Mohd Abdullah Jusoh.
od: Kusbandiyah, Ani, i dr.
Izdano: (2020)

The idiomaticity of the English language / Hajibah Osman
od: Osman, Hajibah
Izdano: (1990)