Customer centered service in Malaysia: a case study in Malaysian public universities / Nor Hapiza Mohd Ariffin and Norfarizan Mohd Daud
The Information and Communication Technology (ICT) represents a basis for the development of the academic institution in public sector. Thus, there is a huge change emerging from the traditional academic institution into technological environment based. ICT implementations indirectly will represent...
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| Main Authors: | , |
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| Format: | Book |
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Universiti Teknologi MARA Press (Penerbit UiTM),
2019-06.
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| Online Access: | Link Metadata |
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Internet
Link Metadata3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |