The implementation of Key Performance Indicators (KPIs) in the Malaysian public sector / Mahazril 'Aini Yaacob and Adnan Aminuddin
The use of Key Performance Indicators (KPIs) as a tool of performance measurement has been practiced by the private sectors several years ago. Only recently, public sectors adopted this approach in measuring their organizational as well as their individual performances in line with their agenda to i...
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| Formaat: | Boek |
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Universiti Teknologi MARA, Shah Alam,
2011-12.
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