The impact of public participation on the perception of service quality with the moderating effect of organizational culture in local government in Thailand / Onuma Suphattanakul

The purposes of this study are; first, to examine the impact of public participation on the perception of service quality of local government officials; and second, to investigate how organizational culture moderates the impact of public participation on the perception of service quality of local go...

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Main Author: Suphattanakul, Onuma (Author)
Format: Book
Published: Universiti Teknologi MARA, Shah Alam, 2014-06.
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