The impact of public participation on the perception of service quality with the moderating effect of organizational culture in local government in Thailand / Onuma Suphattanakul
The purposes of this study are; first, to examine the impact of public participation on the perception of service quality of local government officials; and second, to investigate how organizational culture moderates the impact of public participation on the perception of service quality of local go...
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Universiti Teknologi MARA, Shah Alam,
2014-06.
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