Tipping: has it becoming prevalent norms in Malaysia hospitality industry / Mohd Salehuddin Mohd Zahari ... [et al.]

As tipping is consider a main source or additional income for millions of service personnel and closely related to behavioural and social economics perspective, it has continually received significant attention among the academic scholars since the last two decades. Many researchers agree that tippi...

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Hoofdauteurs: Mohd Zahari, Mohd Salehuddin (Auteur), Abdul Patah, Mohd Onn Rashdi (Auteur), Mohd Radzi, Salleh (Auteur), Othman, Zulhan (Auteur)
Formaat: Boek
Gepubliceerd in: Universiti Teknologi MARA (UiTM), Malaysia, 2011-12.
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