Rebelliousness and street-level bureaucrats' discretion: evidence from Malaysia / Mohammed Salah Hassan ... [et al.]

Street-level bureaucrats are a fundamental part of the implementation process of any policy. This study provides an examination of the factors that shape the behavior of street-level bureaucrats at the frontlines of policy implementation. This study investigates how rebelliousness generates an impac...

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Main Authors: Hassan, Mohammed Salah (Author), Raja Ariffin, Raja Noriza (Author), Mansor, Norma (Author), Al Halbusi, Hussam (Author)
Format: Book
Published: Universiti Teknologi MARA, 2021-06.
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3rd Floor Main Library

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