Measuring service performance for Urban Transformation Centre / Ummi Farhani Firdaus, Jasmine Ahmad, and Mahadir Ladisma @ Awis
Service quality is much related to the customer satisfaction since it is one of the instruments to ensure the quality of the service that they provide to the customer is achieving the customer need. Enhancing service delivery to citizens at the centre had been identified in RMK 11 which is this plan...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Published: |
Universiti Teknologi MARA, Shah Alam,
2017-12.
|
| Subjects: | |
| Online Access: | Link Metadata |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Be the first to leave a comment!