TQM in public sector: Key success factors / Hasni Abdullah, Zaeidah Mohamed Isa and Sharifah Zannierah Syed Marzuki

• मुख्य लेखकों: Abdullah, Hasni (लेखक), Mohamed Isa, Zaeidah (लेखक), Syed Marzuki, Sharifah Zannierah (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: 2007.
• विषय: Conference or Workshop Item; PeerReviewed
• ऑनलाइन पहुंच: Link Metadata

All organisation improvement programs have one thing in common; their success depends on the effectiveness of many collective efforts, rather than a single heroic effort. Total Quality Management (TQM) has long been implemented and the implementation has inspired the growth of public sector, balance...