Outpatients' satisfaction and their loyalty towards public rural clinic / Mas 'udah Asmui

Satisfaction is one of the paramount importance for health care providers (Tam, 2007) and a prime importance to quantify the competency of any health system worldwide (Sajid & Baig, 2007). This study is to investigate the satisfaction and loyalty among outpatients who received treatments in rura...

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Main Author: Asmui, Mas 'udah (Author)
Format: Book
Published: 2012.
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3rd Floor Main Library

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Call Number: A1234.567
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