Outpatients' satisfaction and their loyalty towards public rural clinic / Mas 'udah Asmui
Satisfaction is one of the paramount importance for health care providers (Tam, 2007) and a prime importance to quantify the competency of any health system worldwide (Sajid & Baig, 2007). This study is to investigate the satisfaction and loyalty among outpatients who received treatments in rura...
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2012.
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