Tenants' complaint handlings system towards the performance of shopping mall facilities / Aqilah Md Sharif and Hairul Nizam Mansor
Malaysia has been experience the increasing number of shopping mall which lead towards the focuses on facilities management. Property manager use complaint as a benchmark to enhance their product and quality of service towards the shopping mall facilities. Thus, complaint handling system play an imp...
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Main Authors: | , |
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Format: | Knjiga |
Izdano: |
2019.
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Teme: | |
Online dostop: | Link Metadata |
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Internet
Link Metadata3rd Floor Main Library
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A1234.567 |
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Kopija 1 | Prosto |