Tenants' complaint handlings system towards the performance of shopping mall facilities / Aqilah Md Sharif and Hairul Nizam Mansor

Malaysia has been experience the increasing number of shopping mall which lead towards the focuses on facilities management. Property manager use complaint as a benchmark to enhance their product and quality of service towards the shopping mall facilities. Thus, complaint handling system play an imp...

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Main Authors: Md Sharif, Aqilah (Author), Mansor, Hairul Nizam (Author)
Format: Knjiga
Izdano: 2019.
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3rd Floor Main Library

Podrobnosti zaloge 3rd Floor Main Library
Signatura: A1234.567
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