Tenants' complaint handlings system towards the performance of shopping mall facilities / Aqilah Md Sharif and Hairul Nizam Mansor
Malaysia has been experience the increasing number of shopping mall which lead towards the focuses on facilities management. Property manager use complaint as a benchmark to enhance their product and quality of service towards the shopping mall facilities. Thus, complaint handling system play an imp...
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| Format: | Book |
| Published: |
2019.
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| Online Access: | Link Metadata |
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