Effects of Academic Quality and Service Quality on University Students' Satisfaction/ Hanis Aqilah Rusnipa ... [et al.]

This study was conducted on the premise that Higher Education Institutions (HEIs) with strong reputation have superior market positions in the higher education sector. It empirically examined academic quality, service quality, and student's satisfaction in the context of HEIs. The investigation...

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Bibliographic Details
Main Authors: Hashim, Marshita (Author), Sa'ad, Shukriah (Author), Rusnipa, Hanis Aqilah (Author)
Format: Book
Published: Universiti Teknologi MARA Cawangan Sarawak, 2021-09-30.
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