Malcolm Baldrige approach in university management: an importance - performance matrix analysis (IPMA) / Zulkifli Mohamed and Muhammad Saiful Anuar Yusoff

Academic management is an important activity in managing a university. Failure in managing academic and student affairs can void a university credibility and program accreditation by MQA. Ineffective management approach will halt the university's progress in achieving the academic excellence an...

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Main Authors: Mohamed, Zulkifli (Author), Anuar Yusoff, Muhammad Saiful (Author)
Format: Book
Published: Universiti Teknologi MARA, 2021-04.
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3rd Floor Main Library

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Call Number: A1234.567
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