Customer's satisfaction towards online shopping: A case study among university's students / Khairil Aiman Faris Salim ... [et al.]

• Main Authors: Salim, Khairil Aiman Faris (Author), Mohamad Nadzir, Ahmad Nur'Alif (Author), Mohamed Zukri, Shamsunarnie (Author), Mohd Fauzi, Noor Zafarina (Author), Ibrahim, Nur Safwati (Author), Ibrahim, Nurul Bariyah (Author)
• Format: Book
• Published: 2021.
• Subjects: Conference or Workshop Item; PeerReviewed
• Online Access: Link Metadata

Online shopping can be defined as the process a customer takes to purchase a service or product over the internet (Veerraju, 2019). Vadivu (2015) also defined online shopping as a process of consumers directly buy goods, services from sellers interactively in real-time without an intermediary servic...