e-Aduan: A solution to improve the quality of services in UiTM Pahang on management perspective / Razulaimi Razali, Khairul Nizam Abd Halim and Mohd Izuan Ibrahim
Feedback from customers is an effective method to identify the quality of services and facilities provided by a university. The effectiveness of making respond to customers' feedback also depends on an effective workflow. By having an effective method and workflow, the action from the managemen...
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| Asıl Yazarlar: | , , |
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| Materyal Türü: | Kitap |
| Baskı/Yayın Bilgisi: |
2008.
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| Konular: | |
| Online Erişim: | Link Metadata |
| Etiketler: |
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Internet
Link Metadata3rd Floor Main Library
| Yer Numarası: |
A1234.567 |
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| Kopya Bilgisi 1 | Kütüphanede |