Are public sector power supply organizations public-centered in developing countries? Servqual investigation / Warda Shahid Hamid ... [et. al]

• Asıl Yazarlar: Shahid Hamid, Warda (Yazar), Ayyaz, Mubashir (Yazar), Raza, Adnan (Yazar), Kashif, Muhammad (Yazar), Langrial, Sitwat (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: 2011.
• Konular: Article; NonPeerReviewed
• Online Erişim: Link Metadata

The study aims to investigate perceived service quality of Pakistan‟s only public sector power services provider. Primary data is collected from 300 randomly selected power supply consumers who visited different local places, during a two-month data collection period. The respondents were asked to f...