Menu satisfaction level at the university student cafeteria / Norlaila Abdullah ...[et al.]

• Main Authors: Abdullah, Norlaila (Author), Jamaluddin, Sabariah (Author), Mustafa, Lily Mazlifa (Author), Husin, Zuhariah (Author), Yusop, Yuzainizam (Author), Abul Hasan Ashari, Anis (Author), Md Thani, Azlan (Author), Md Pauzi, Suria Fadhillah (Author), Abu Bakar, Rosliza (Author), Ahmad Azam, Faizah Azam (Author), Ku Muhamad, Ku Intan Safinas (Author)
• Format: Book
• Published: 2009.
• Subjects: Conference or Workshop Item; PeerReviewed
• Online Access: Link Metadata

This study examines and investigates the level of menu satisfaction at the student cafeteria in line with one of the provisions in the clients' charter of providing efficient and effective services through continuous improvement (UiTM quality policy). Records indicate that 118 (69.4%) of compla...