Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.]
This paper reports the results of an empirical study on the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, custome...
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| Formato: | Livro |
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2010-06.
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