Knowledge management: an approach of social media for crisis response management during pandemic Covid-19/ Alwi Mohd Yunus ... [et al.]

This study is set to explore the various fundamentals of KM strategies for social media adoption by organizations in managing crisis. Managing crisis is about managing chaos, therefore, crisis response system needs to quickly provide information and display effective communication content to facilit...

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Bibliographic Details
Main Authors: Mohd Yunus, Alwi (Author), Seman@Kamarulzaman, Mohd Ridwan (Author), Kamal Rafedzi, Ezza Rafedziawati (Author), Ismail, NorFatimah (Author)
Format: Book
Published: Faculty of Information Management, 2021-10.
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