A study of hotel lobby physical servicescape and guest impression towards hotel / Sabrina Tarmudi and Nor Siah Jaharuddin
This paper aims to understand the physical servicescape elements of the hotel lobby and guest impression of hotels. Servicescape's role in the service industry is increasingly important and getting attention in hospitality research. A hotel lobby is the place or meeting point between guests and...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Published: |
Universiti Teknologi MARA, Perak,
2022-08.
|
| Subjects: | |
| Online Access: | Link Metadata |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Internet
Link Metadata3rd Floor Main Library
| Call Number: |
A1234.567 |
|---|---|
| Copy 1 | Available |