Expectations of Indian guests from hotel preparedness in COVID-19 / Sarah Hussain, Firdous Ahmad Shah and Saima Kareem
Covid-19 brought the entire world and economies to a sudden halt. To contain the spread of Covid-19, implementation of lockdown and travel restrictions have adversely affected the tourism and hospitality sector. Unless the guest expectations during this contagion are not gauged and reported swiftly,...
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Faculty of Hotel & Tourism Management,
2020-12.
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