Service quality and customer satisfaction: experience of customers in postal service / Siti Rapidah Omar Ali and Siti Naemah Abd Hakim Amir
Providing great quality services is essential for a sustainable competitive advantage in today's aggressive business environment. An organisation's success could be positively influenced by customer satisfaction. This study has attempted to examine the relationship between service-quality...
Kaydedildi:
| Asıl Yazarlar: | , |
|---|---|
| Materyal Türü: | Kitap |
| Baskı/Yayın Bilgisi: |
Universiti Teknologi MARA, Perlis,
2020-08.
|
| Konular: | |
| Online Erişim: | Link Metadata |
| Etiketler: |
Etiketle
Etiket eklenmemiş, İlk siz ekleyin!
|
Internet
Link Metadata3rd Floor Main Library
| Yer Numarası: |
A1234.567 |
|---|---|
| Kopya Bilgisi 1 | Kütüphanede |