Omar Ali, S. R., & Abd Hakim Amir, S. N. (2020). Service quality and customer satisfaction: Experience of customers in postal service / Siti Rapidah Omar Ali and Siti Naemah Abd Hakim Amir. Universiti Teknologi MARA, Perlis.
Citação norma ChicagoOmar Ali, Siti Rapidah, and Siti Naemah Abd Hakim Amir. Service Quality and Customer Satisfaction: Experience of Customers in Postal Service / Siti Rapidah Omar Ali and Siti Naemah Abd Hakim Amir. Universiti Teknologi MARA, Perlis, 2020.
Citação norma MLAOmar Ali, Siti Rapidah, and Siti Naemah Abd Hakim Amir. Service Quality and Customer Satisfaction: Experience of Customers in Postal Service / Siti Rapidah Omar Ali and Siti Naemah Abd Hakim Amir. Universiti Teknologi MARA, Perlis, 2020.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.