कवर छवि

Service quality and customer satisfaction: experience of customers in postal service / Siti Rapidah Omar Ali and Siti Naemah Abd Hakim Amir

Providing great quality services is essential for a sustainable competitive advantage in today's aggressive business environment. An organisation's success could be positively influenced by customer satisfaction. This study has attempted to examine the relationship between service-quality...

पूर्ण विवरण

में बचाया:

ग्रंथसूची विवरण
मुख्य लेखकों:	Omar Ali, Siti Rapidah (लेखक), Abd Hakim Amir, Siti Naemah (लेखक)
स्वरूप:	पुस्तक
प्रकाशित:	Universiti Teknologi MARA, Perlis, 2020-08.
विषय:	Article PeerReviewed
ऑनलाइन पहुंच:	Link Metadata
टैग:	टैग जोड़ें कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!

समान संसाधन

Assessing customer satisfaction towards service quality in the hospitality industry / Siti Rapidah Omar Ali ... [et al.]
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The effects of service quality dimensions on students' satisfaction: Hedperf model adoption / Siti Rapidah Omar Ali ... [et al.]
द्वारा: Omar Ali, Siti Rapidah, और अन्य
प्रकाशित: (2020)

The effects of service quality dimensions on students' satisfaction: Hedperf model adoption / Siti Rapidah Omar Ali ... [et al.]
द्वारा: Omar Ali, Siti Rapidah, और अन्य
प्रकाशित: (2020)

A study on sexual harassment in hospitality industry of Malaysia / Siti Rapidah Omar Ali ... [et al.]
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Service quality in higher education in Malaysia: perception of undergraduate students in a Malaysian public university / Siti Rapidah Omar Ali ... [et al.]
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Perceived ease of use and trust towards intention to use online banking in Malaysia / Siti Rapidah Omar Ali
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Gangguan seksual dalam kalangan pekerja industri hospitaliti di Malaysia / Siti Rapidah Omar Ali and Nur Shafini Mohd Said
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The corporate image of UiTM Kuala Terengganu; a study of the students' satisfaction and loyalty / Siti Rapidah Omar Ali, Wan Zuhaila Wan Abd Rahman and Zulhamri Abdullah
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प्रकाशित: (2012)

Mental condition and career satisfaction in Malaysian government / Khalid Amin Mat, Siti Rapidah Omar Ali and Nur Shafini Mohd Said
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Stressors and academic performance among part-time students in a public university in Malaysia / Siti Rapidah Omar Ali ... [et al.]
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Stressors and psychological well-being among students in a public university in Malaysia / Siti Rapidah Omar Ali, Nur Shafni Mohd Said and Khalid Amin Mat
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The relationships between service quality, satisfaction, and loyalty of spa customers/ Siti Nadhirah Mohamad, Hasif Rafidee Hasbollah and Siti Fatimah Ab Ghaffar
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Covid-19, workplace challenges / Azian Abd Ghani, Zainuddin Zakaria and Siti Najihah Amir Hamzah
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प्रकाशित: (2021)

The effect of perceived service recovery justice on customer loyalty: role of customer affection as moderator in Malaysian telecommunication industry / Siti Aisyah Yaakob ...[et al.]
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Climate change and freshwater availability: present and future challenges / Izzadin Ali, Dasimah Omar and Siti Mazwin Kamaruddin
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Food-service industry: an overview of attributes that influences customers to repeat purchase intention / Nuramira Mohd. Yusop and Siti Munawarah Zakaria
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Engagement to collaborative learning in formal and informal learning activities / Wan Siti Atikah Wan Omar and Siti Suhaila Harith
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What if mathematics is learned using ODL in Hogwarts? / Siti Nurleena Abu Mansor, Mahanim Omar and Siti Mariam Saad
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Ketingting think: inovasi kreatif permainan tradisional / Mahanim Omar, Siti Mariam Saad and Siti Nurleena Abu Mansor
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Factors leading customers to shop at on-campus convenience store / Siti Zaleha Sahak ... [et al.]
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Talking circle: briefing for APB Kuala Pilah Community Service / Siti Nur Dina Mohd Ali
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Factors influencing customer to switch mobile service provider: A case study at UiTM KB / Siti Nurani Zulkfli ... [et al.]
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Data envelopment analysis for Malaysia courier services performance and customer satisfaction / Teoh Yeong Kin, Suzanawati Abu Hasan, and Siti Nur Atikah Zahari
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The American Postal Service History of the Postal Service from the Earliest Times
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Customer perception on the adoption of self-service technologies in Klang Valley/ Azlinda Hakim Lokman Hakim, Hairunnisa Mohamad Ibrahim and Pauline Tang Pei Lin
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The occupant's satisfaction on quality work of service providers appointed by management corporation / Nurul Ashikin Mat Sori and Siti Nadiah Mhd Ali
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