COVID-19: factors causing hospitality worker's emotional job stress and the coping strategy used/ Arnieyantie A.H, Nadia Liana M.K and Wan Ezdriani W.A.

Despite the continued spread of the novel COVID-19, few investigations on the emotional stress caused by the pandemic have been done. This study investigated the factors causing hospitality workers to experience emotional job stress and how they cope. A semi-structured interview was applied to eight...

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Main Authors: A.H, Arnieyantie (Author), M.K, Nadia Liana (Author), W.A, Wan Ezdriani (Author)
Format: Book
Published: Universiti Teknologi Mara Selangor, 2022-10.
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