Service quality and user satisfaction of the reader's advisory desk service : a case study of University Putra Malaysia Library / Zubaidah Iberahim and Fuziah Mohd Nadzar

This study identified what the users of the UPM library perceive to be the quality of the Reader's Advisory Desk Service, to establish the extent to which the reader advisor meets the users' satisfaction of the services provided, and to investigate the quality of the Reader's Advisory...

Ful tanımlama

Kaydedildi:
Detaylı Bibliyografya
Asıl Yazarlar: Iberahim, Zubaidah (Yazar), Mohd Nadzar, Fuziah (Yazar)
Materyal Türü: Kitap
Baskı/Yayın Bilgisi: Faculty of Information Management, 2011-06.
Konular:
Online Erişim:Link Metadata
Etiketler: Etiketle
Etiket eklenmemiş, İlk siz ekleyin!

Internet

Link Metadata

3rd Floor Main Library

Detaylı Erişim Bilgileri 3rd Floor Main Library
Yer Numarası: A1234.567
Kopya Bilgisi 1 Kütüphanede