Service quality and user satisfaction of the reader's advisory desk service : a case study of University Putra Malaysia Library / Zubaidah Iberahim and Fuziah Mohd Nadzar
This study identified what the users of the UPM library perceive to be the quality of the Reader's Advisory Desk Service, to establish the extent to which the reader advisor meets the users' satisfaction of the services provided, and to investigate the quality of the Reader's Advisory...
Wedi'i Gadw mewn:
Prif Awduron: | Iberahim, Zubaidah (Awdur), Mohd Nadzar, Fuziah (Awdur) |
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Fformat: | Llyfr |
Cyhoeddwyd: |
Faculty of Information Management,
2011-06.
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Pynciau: | |
Mynediad Ar-lein: | Link Metadata |
Tagiau: |
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Eitemau Tebyg
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Reference statistics and planning of reference personnel in academic libraries : a case study of the University Putra Malaysia Library, Malaysia / Zubaidah Iberahim, Fuziah Mohd Nadzar and Mohd Hafiz Abdul Salam
gan: Iberahim, Zubaidah, et al.
Cyhoeddwyd: (2014) -
Cataloguers' competencies in the academic library environment in Malaysia/ Zati Atiqah Mohamad Tanuri and Fuziah Mohd Nadzar
gan: Mohamad Tanuri, Zati Atiqah, et al.
Cyhoeddwyd: (2012) -
Resource sharing in cataloging work among school libraries : some possible actions and strategies / Fuziah Mohd. Nadzar
gan: Mohd. Nadzar, Fuziah
Cyhoeddwyd: (2005) -
Evaluating library collections and support services for distance learning programme : a study of e-PJJ students' perceptions of PTAR UiTM, Malaysia / Halimatun Saadiah Roselley and Fuziah Mohd Nadzar
gan: Mohd Nadzar, Fuziah
Cyhoeddwyd: (2013) -
Mengetahui gaya pembelajaran anda untuk pembelajaran berkesan / Prof. Madya Hajah Fuziah Haji Mohd Nadzar
gan: Haji Mohd Nadzar, Fuziah
Cyhoeddwyd: (2009)