Service quality in higher education in Malaysia: perception of undergraduate students in a Malaysian public university / Siti Rapidah Omar Ali ... [et al.]
Service quality can be defined as the overall impression of customers towards weakness or excellence of service provided by an organization. It is a vital element that identifies the users' satisfaction when using services whether it is as what they expected. The objective of this study is to i...
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Asıl Yazarlar: | , , , |
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Materyal Türü: | Kitap |
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2018.
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Online Erişim: | Link Metadata |
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Internet
Link Metadata3rd Floor Main Library
Yer Numarası: |
A1234.567 |
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Kopya Bilgisi 1 | Kütüphanede |