A study on the impact of innovative technologies in the hospitality industry / Edgar D'Souza and Kevin D'Souza

• Asıl Yazarlar: D'Souza, Edgar (Yazar), D'Souza, Kevin (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, 2023-06.
• Konular: Article; PeerReviewed
• Online Erişim: Link Metadata

As hotels strive to compete for business, technology adoption is critical to enhance the guest experience. In the last decade, we have seen some innovative trends take shape in the hospitality industry. The objective of this study is to assess the impact of technology-based innovations on hotel cust...