ANALISIS KUALITAS PELAYANAN KEPADA KEPUASAN PELANGGAN JASA PENGINAPAN (STUDI EMPIRIS DI HOTEL LOR IN SOLO)

Companies always theirs business activities in order to provide the best value for the growth and safety of the company. In addition, consumers are also very important to the success of a service sector company. Each company have to develop some strategies to attract consumers attention for becoming...

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Bibliographic Details
Main Author: NUGROHO, YAN TOTO (Author)
Format: Book
Published: 2011.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available