Determinants of Customer Satisfaction in Retail Banking (at Customer Bank in Solo, Central Java)

Various businesses competing to seize the banking market by way of satisfying customers. So also with the banks in Solo, Central Java, will be more independent and focused to meet the needs of customers in order to achieve customer satisfaction. In this study the authors use the service quality and...

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Asıl Yazarlar: Wibowo, Agung Ari (Yazar), , Dr. Anton Agus Setyawan, S.E., M.Si (Yazar)
Materyal Türü: Kitap
Baskı/Yayın Bilgisi: 2015.
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3rd Floor Main Library

Detaylı Erişim Bilgileri 3rd Floor Main Library
Yer Numarası: A1234.567
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