Analisis Pengaruh Kualitas Pelayanan dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan (Studi Pada Rumah Teh "Ndoro Donker")
This purpose of this research to 1) To analyze the impact of service quality on customer loyalty study on "Rumah Teh Ndoro Donker". 2) To analyze the effect of customer satisfaction on customer loyalty study on "Rumah Teh Ndoro Donker". The sampling method used in this study is s...
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Format: | Book |
Published: |
2015.
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Online Access: | Connect to this object online |
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Internet
Connect to this object online3rd Floor Main Library
Call Number: |
A1234.567 |
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Copy 1 | Available |