Analisis Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Pelanggan (Studi Kasus Pada Bengkel Servis Motor AHASS Honda Universitas Muhammadiyah Surakarta)

This study aims to examine the effect of service quality and price toward customer satisfaction. This study uses a quantitative associative method using statistical analysis to examine the hypothesis. The population of the study is all customer services of AHASS Honda motorcycle at Muhammadiyah Univ...

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Main Authors: Abidin, Nurul (Author), , Kusdiyanto, S.E., M.Si (Author)
Format: Book
Published: 2015.
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3rd Floor Main Library

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Call Number: A1234.567
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