Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Di Bengkel Indah Jaya Motor Di Sragen

The purpose of this study was to determine the effect of service quality consisting of Reability, responssive, assurance, empathy, and tangible significantly to customer satisfaction wonderful workshop victorious in Sragen and to determine which variables are the most dominant influence on consumer...

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Bibliographic Details
Main Authors: Gimantoro, Asadha Mercuri (Author), , Drs. Widoyono, M.M (Author)
Format: Book
Published: 2015.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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