Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Di Bengkel Indah Jaya Motor Di Sragen

The purpose of this study was to determine the effect of service quality consisting of Reability, responssive, assurance, empathy, and tangible significantly to customer satisfaction wonderful workshop victorious in Sragen and to determine which variables are the most dominant influence on consumer...

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Váldodahkkit: Gimantoro, Asadha Mercuri (Dahkki), , Drs. Widoyono, M.M (Dahkki)
Materiálatiipa: Girji
Almmustuhtton: 2015.
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