Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Rumah Makan SSP (SPESIAL SUPER PENYET)

The aim of this research is to find out the effect of service quality which contains 5 dimensions, reliability, tangibles, responsiveness, assurance, and empathy as partial, simultaneous as far as the effect of service quality toward the satisfaction of customer in SSP restaurant (special super peny...

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Bibliographic Details
Main Authors: Riyanto, Agus (Author), , Muzakar Isa, SE, M.Si (Author)
Format: Book
Published: 2015.
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