Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah PT.BPR Syariah Dana Mulia Surakarta

This research aims; to analyze the influence of service quality consisting of Compliance dimension, Assurance, Reliability, Tangible, Emphaty, Responsiveness, towards Customers' satisfaction. The research type that is used is survey research. It is a kind of research which takes samples from po...

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Bibliographic Details
Main Authors: Pardanawati, Sri Laksmi (Author), , Drs. Wiyadi, M.M., Ph.D (Author), , Dr. Anton Agus Setyawan, M.Si (Author)
Format: Book
Published: 2014-12.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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