Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah PT.BPR Syariah Dana Mulia Surakarta
This research aims; to analyze the influence of service quality consisting of Compliance dimension, Assurance, Reliability, Tangible, Emphaty, Responsiveness, towards Customers' satisfaction. The research type that is used is survey research. It is a kind of research which takes samples from po...
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| Main Authors: | , , |
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| Format: | Book |
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2014-12.
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