Pengaruh Service Quality Terhadap Kepuasan Pasien Rawat Jalan di Rumah Sakit Dr. Hardjolukito Yogyakarta

• Asıl Yazarlar: Monika, Lediana (Yazar), , Drs. Farid Wajdi, M.M., Ph.D (Yazar), , Drs. Ahmad Mardalis, SE, MBA (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: 2014.
• Konular: Thesis; NonPeerReviewed
• Online Erişim: Connect to this object online

The Customer loyalty is absolutely necessary in this era of increasingly fierce competition, including in the health care business. Because of the absence of customer loyalty, the hospital will not grow well even be left by customers. The purpose of this study was to analyze the affect service quali...