Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Rumah Makan Mang Engking Di Surakarta

This study aims to investigate the influence of service quality on customer satisfaction at Eating Mang Engking in Surakarta. And to determine the variables that most influence on consumer satisfaction on Eating Mang Engking in Surakarta. The analytical tool used is multiple linear regression, to re...

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Bibliographic Details
Main Authors: Arifitama, Gilang Hayu (Author), , Muzakar Isa, SE, M.Si (Author)
Format: Book
Published: 2016.
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3rd Floor Main Library

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Call Number: A1234.567
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