Pengaruh Penerapan Total Quality Management Terhadap Kepuasan Pelanggan Pada Indomaret Sekecamatan Kartasura Tahun 2016
This emperical research conducted 2016. The aim of this research is to analyse the impact application of Total Quality Management (TQM) are customer focus, obsession of quality, teamwork, andtotal employee involvement on customer satisfaction at Indomaret Kartasura Area. The population in this resea...
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| Main Authors: | , |
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| Format: | Book |
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2016.
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| Online Access: | Connect to this object online |
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Internet
Connect to this object online3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |