Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Bmt Amanah Ummah Kabupaten Sukoharjo

Interest in the study are: (1) To determine the factors of service quality (tangibles, reliability, responsiveness, assurance, empathy) partially and simultaneously influence on customer satisfaction BMT Amanah Ummah Sukoharjo district. (2) To determine the factors that influence the quality of serv...

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Bibliographic Details
Main Authors: Santoso, Herry (Author), , Lukman Hakim, S.E., M.Si (Author)
Format: Book
Published: 2016.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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