Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Bmt Amanah Ummah Kabupaten Sukoharjo
Interest in the study are: (1) To determine the factors of service quality (tangibles, reliability, responsiveness, assurance, empathy) partially and simultaneously influence on customer satisfaction BMT Amanah Ummah Sukoharjo district. (2) To determine the factors that influence the quality of serv...
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Main Authors: | Santoso, Herry (Author), , Lukman Hakim, S.E., M.Si (Author) |
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Format: | Book |
Published: |
2016.
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Online Access: | Connect to this object online |
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