Analisis Perbedaan Kualitas Pelayanan Pada Pasien Bpjs Dan Pasien Umum Terhadap Kepuasan Pasien Di Rawat Jalan Rsud Kota Surakarta

The purpose of this study was to determine differences in the quality of service based on patient safety, effectiveness and efficiency, and patient centeredness, as well as patient satisfaction between patients using BPJS and General. The study was conducted as many as 60 respondents consisted of 30...

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Bibliographic Details
Main Authors: Pertiwi, Aisah Ayu Nur (Author), , Prof. Dr. Rusdi Lamsudin, Sp.S (Author), , Drs. M. Farid Wajdi, MM.,Ph.D (Author)
Format: Book
Published: 2016.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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