Analisis Perbedaan Kualitas Pelayanan Pada Pasien Bpjs Dan Pasien Umum Terhadap Kepuasan Pasien Di Rawat Jalan Rsud Kota Surakarta

• Asıl Yazarlar: Pertiwi, Aisah Ayu Nur (Yazar), , Prof. Dr. Rusdi Lamsudin, Sp.S (Yazar), , Drs. M. Farid Wajdi, MM.,Ph.D (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: 2016.
• Konular: Thesis; NonPeerReviewed
• Online Erişim: Connect to this object online

The purpose of this study was to determine differences in the quality of service based on patient safety, effectiveness and efficiency, and patient centeredness, as well as patient satisfaction between patients using BPJS and General. The study was conducted as many as 60 respondents consisted of 30...