Analisis Faktor Loyalitas Konsumen Terhadap Provider Telepon Seluler Telkomsel Studi Pada Mahasiswa Teknik Universitas Muhammadiyah Surakarta)

This study aims to determine the factors that shape consumer loyalty to the cellular phone providers Telkomsel. The variables in this study amounted to 5, which is divided into 21 sub-variables. Of the 21 variables are extracted into a dominant factor. Besides this research also to find out the name...

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Main Authors: Bachtiar, Yngwied Kusumastuti (Author), , Dr. Suranto, MM (Author)
Format: Book
Published: 2016.
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3rd Floor Main Library

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