The Effect Of Services Marketing Mix Elements On Customer-Based Brand Equity: An Empirical Study On Mobile Telecommunication Service In Indonesia

This paper explores the effect of services marketing mix elements on customer-based brand equity through empirical study of mobile telecommunication service in Indonesia. This study aims to determine the influence of such elements on customer-based brand equity and to reveal which is the most influe...

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Auteurs principaux: Rusdianto, Ashwin Hendik (Auteur), , Dr. Ihwan Susila, SE., M.Si (Auteur)
Format: Livre
Publié: 2016.
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