Pengaruh Kualitas Pelayanan Terhadap Loyalitas Nasabah Bank BRI Cabang Sukoharjo
This study aims to mngetahui impact of service quality on customer loyalty. Also to know how big the impact of service quality on customer loyalty. The analysis tool used is multiple linear regression, by retrieving data using questionnaires at the respondent bank customers BRI branch Sukoharjo. The...
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2016.
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